FAQ

How do I connect my email client to the DIDO email server?

DIDO supports both POP3 and IMAP for reading messages and SMTP for sending. When you use POP3, messages are downloaded to your device from the server and are then usually erased from the server (depending on your POP configuration settings). When you use IMAP, messages are downloaded to your device but remain on the server. IMAP is useful when you want to access your email from more than one device. Use the following settings:

POP3

Mail server address: mail.dido.ca
POP3 port: 993
Encryption: SSL
Authentication (required): Username is your email address

IMAP

Mail server address: mail.dido.ca
Port: 995
Encryption: SSL
Authentication (required): Username is your email address

SMTP

Mail server address: mail.dido.ca
Port: 587
Encryption: STARTTLS
Authentication (required): Username is your email address

How do I connect to the DIDO FTP server?

If you have a web hosting package, you can use an FTP client to connect to your folder on the server. You must first create the FTP account Use the following settings:

host: dido.ca
encryption: use plain FTP (insecure)
login type: normal

How do I connect to PHPMYADMIN?

If you have a web hosting package, use the following address: https://dido.ca:8081/phpmyadmin/